Important Security Notice

We would like to inform our customers about a recent security incident involving Fast Reports' internal customer management system.

We identified unauthorized access to this system and immediately took steps to secure it and prevent further unauthorized activity. Our investigation has identified a potential exposure of customer information.

Fast Reports does not store customers' credit card details or payment credentials in the affected system.

Measures We Have Taken

To protect our customers and their information, we have:

• Secured the affected system and implemented additional security measures.
• Invalidated affected access tokens and strengthened account security controls.
• Initiated a thorough investigation into the incident and its potential impact.

What Customers Should Do

Restore access to your account

If you are unable to sign in, please visit www.fast-report.com directly and use the password recovery option on the login page. If you have reused your Fast Reports password on other websites or services, we recommend changing it there as well.

Be cautious of suspicious communications

Please remain vigilant about unexpected emails claiming to be from Fast Reports, particularly those requesting personal information, payments, password changes, or software downloads.
If you receive a suspicious message, verify its authenticity through our official website or contact us at info@fast-report.com. For your security, we recommend visiting our website directly rather than following unexpected links in emails.

Verify unexpected payment requests

If you receive an unexpected invoice, request to update payment details, or change of banking instructions claiming to be from Fast Reports, please confirm its authenticity with our support team before taking any action.

Fast Reports will never ask you to disclose passwords, verification codes, or payment credentials by email.

Our Commitment

We sincerely apologize for any concern or inconvenience this incident may cause.

The security of our customers' information is a priority. We are continuing our investigation and strengthening our security measures to help prevent similar incidents.

We will update this notice if additional relevant information becomes available.

For information about how we handle personal data, please review our Privacy Policy.

Fast Reports Inc.